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Jenna Sindle

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Jenna Sindle

  • Customer JourneyFeatured

    To Thrive in Today’s Retail Sector Success be Customer Centric

    by Jenna Sindle October 30, 2018
    by Jenna Sindle October 30, 2018

    Just about a year ago, there were a flurry of articles and think pieces lamenting the demise of the retail sector. The Retail Apocalypse was nigh; beloved brands were toppling…

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  • Customer JourneyFeatured

    Solving the Last Mile Challenge and Other Issues Facing Retailers

    by Jenna Sindle June 1, 2018
    by Jenna Sindle June 1, 2018

    While we’re not fans of the retail apocalypse hype, it’s plain to see that retailers are in a period of transition. From working out how to retain share of wallet…

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  • Customer JourneyFeatured

    An Industry Breakdown of Nordstrom’s Acquisition of BevyUp and MessageYes

    by Jenna Sindle March 26, 2018
    by Jenna Sindle March 26, 2018

    A force to be reckoned with in the retail space, Nordstrom has made big strides in upping its digital approach to high-end retail. From the launch of its “Reserve Online…

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  • Customer JourneyFeatured

    Up-Leveling Customer Engagement with a Closed Loop Approach

    by Jenna Sindle March 9, 2018
    by Jenna Sindle March 9, 2018

    There is an old adage in sales: it’s easier and cheaper to keep an existing customer than to go find a new one. This sentiment has absolutely stood the test…

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  • Customer JourneyFeatured

    3 Steps to Transform Data into Marketing Insight

    by Jenna Sindle November 30, 2017
    by Jenna Sindle November 30, 2017

    So you’ve survived, if not thrived, the first flush of holiday shopping! And as well as collecting a lot of revenue, you’ve also collected a lot of data about your…

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  • FeaturedLocation Intelligence

    Retail Tech Roundup: Winners and Losers Edition

    by Jenna Sindle November 28, 2017
    by Jenna Sindle November 28, 2017

    The 2017 holiday shopping season kicked off in high style this Black Friday and was then boosted by record-setting sales on Cyber Monday.  We wanted to check in on who…

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