Just about a year ago, there were a flurry of articles and think pieces lamenting the demise of the retail sector. The Retail Apocalypse was nigh; beloved brands were toppling…
Jenna Sindle
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Customer JourneyFeatured
Solving the Last Mile Challenge and Other Issues Facing Retailers
by Jenna Sindleby Jenna SindleWhile we’re not fans of the retail apocalypse hype, it’s plain to see that retailers are in a period of transition. From working out how to retain share of wallet…
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Customer JourneyFeatured
An Industry Breakdown of Nordstrom’s Acquisition of BevyUp and MessageYes
by Jenna Sindleby Jenna SindleA force to be reckoned with in the retail space, Nordstrom has made big strides in upping its digital approach to high-end retail. From the launch of its “Reserve Online…
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Customer JourneyFeatured
Up-Leveling Customer Engagement with a Closed Loop Approach
by Jenna Sindleby Jenna SindleThere is an old adage in sales: it’s easier and cheaper to keep an existing customer than to go find a new one. This sentiment has absolutely stood the test…
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Customer JourneyFeatured
3 Steps to Transform Data into Marketing Insight
by Jenna Sindleby Jenna SindleSo you’ve survived, if not thrived, the first flush of holiday shopping! And as well as collecting a lot of revenue, you’ve also collected a lot of data about your…
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FeaturedLocation Intelligence
Retail Tech Roundup: Winners and Losers Edition
by Jenna Sindleby Jenna SindleThe 2017 holiday shopping season kicked off in high style this Black Friday and was then boosted by record-setting sales on Cyber Monday. We wanted to check in on who…