This week, the nation’s leading marketers from some of the world’s largest and most respected brands have descended on Las Vegas, NV, for the Marketo Marketing Nation Conference, which is…

A conference featuring concerts and speeches from the band Metallica, custom screen-printed swag and companies wheeling Zoltar fortune telling arcade machines onto the floor as a cry for attention can…

The CONNECT Mobile CX Summit, focused on innovative retail and hospitality brands, came to a close yesterday. Throughout the three day conference, attendees learned how to bolster customer experience from…

According to a recent Pitney Bowes poll, 55 percent of consumers are open to using chatbots as their main source of communication with a company. Consumers also stated that reducing…

Whether you’re a traditional, brick-and-mortar purist or a hyper-progressive, AI-adopting futurist, retailers of all kinds know that things are shaking up in the industry. As a result, many are trying…

It’s always easy to tell when spring has arrived. The weather is noticeably warmer. Birds and bugs and other flying and living things have emerged from a winter’s slumber to…

Think of all of the decisions that you make in your daily life. With the exception of simple ones, like which breakfast cereal to pull out of the pantry that…

The days of driving to multiple stores, searching cluttered shelves, and paying with cash are over. Retail technology is changing the way we shop and purchase items by integrating AI,…

The retail sector has become a study in contrasts of late, and we’re not just talking about online retailers vs. brick-and-mortar stores. Unexpected things are happening, like Lands End extending…

Shortly after its launch, Retail Technology Insider reported on the highly anticipated unveiling of the Amazon Go store in Seattle. We talked about the implications that arose from the opening…